HUMANOID PRIVACY NOTICE
Last Updated: September 2
Welcome! We are Humanoid, a direct-to-consumer skinwear company providing an ecosystem for self-expression. This Privacy Notice explains how Humanoid Labs, Inc. (“Humanoid”, “Company”, “we”, “us” or “our”) collects, uses, discloses, and otherwise processes personal information (as defined below) in connection with our websites (the “Sites”) and other websites we own and operate that link to this Privacy Notice, our mobile application(s) (the “Apps”), and the related content, platform, services, products, and other functionality offered on or through our services (collectively, the “Services”). It does not address our privacy practices relating to Humanoid job applicants, employees and other personnel.
Humanoid is the controller of the personal information we hold about you in connection with your use of the Services. This
means that we determine and are responsible for how your personal information is used.
I. WHAT IS PERSONAL INFORMATION?
When we use the term “personal information” in this Privacy Notice, we mean any data or information that identifies,
relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a
particular natural person or household or any other data or information that constitutes “personal data”, “personal
information,” or “personally identifiable information.”
II. OUR COLLECTION AND USE OF PERSONAL INFORMATION
We collect personal information in a variety of ways. For example, you may provide us your personal information when
you place an order, register for an account, make an online purchase, send us messages, subscribe to our mailing lists,
newsletters or other forms of marketing communications, or use some other feature of our Service.
We may link or combine your activities and information collected from you on our websites and mobile apps with
information we receive from third parties, as well as information we collect automatically through tracking technologies
(defined below). This allows us to provide you with a personalized experience regardless of how you interact with us.
Personal Information Collected from You
We may collect the following categories personal information submitted to us by individuals through the Services:
including first and last name, email address, phone number, your country or region and
communication preferences. We use this information to fulfill your request or transaction, to communicate with
you directly, and to send you marketing communications in accordance with your preferences.
Account Information, including first and last name, Apple ID, Google ID, or Facebook or Meta ID birth date,
account display name, social media handle, payment and purchase history information, profile picture, and any
other information you provide to us. We use this information to administer your account, provide you with the
relevant service and information, communicate with you regarding your account and your use of the Service, and
for customer support purposes. Please note we utilize a third-party provider to process payments on our behalf
and do not accept payment directly through our Services.
Payment Information. If you sign up for one of our Services requiring payment (i.e., subscription), we collect the
information provided in connection with such payment. Please note that we use third party payment processors,
including through the Apple and Google Play stores, Shopify Pay, PayPal and Amazon Pay to process credit card
payments made to us. As such, we do not retain any personally identifiable financial information in connection
with credit card payments, such as credit card numbers. Rather, all such information is provided directly by you to
our third-party processor. The payment processor’s use of your personal information is governed by their privacy
notice.
Inquiry and Communications Information, including information provided in custom messages sent through
the forms or to one of our email addresses and Discord. This also includes contact information provided on our
Services. We use this information to investigate and respond to your inquiries, and to communicate with you, to
enhance the Services we offer to our users and to manage and grow our organization.
Newsletter and Marketing Emails, including email address and applicable interests and communication
preferences. We use this information to manage our communications with you and send you information about
products and services we think may be of interest to you. If you wish to stop receiving email messages from us,
simply click the “unsubscribe link” provided at the bottom of the email communication. Note that you cannot
unsubscribe from certain services-related email communications (e.g., account verification, confirmations of
transactions, technical or legal notices).
Information Collected Through the Use of the Service, including any files, documents, videos, images, data,
or information you choose to upload or transmit through your communications with us or your use of the Site
(collectively, “User Content”). User Content and any information contained in the User Content, including
personal information you may have included, is stored and collected as part of the Service. We use the User
Content to provide you with the Service.
Device Content (Photos and Camera Access). For certain App features, we may ask your permission to collect
information about your physical or biological characteristics that identify you (“Biometric Information”). For
example, we may ask you to submit (or we may ask your permission to take) a photo, facial scan, or other image
of you, which may be considered to be Biometric Information. We use this information to provide you with the
App features that you request. For more information about how we collect, use, and store your Biometric
Information, please see the Biometric Information section below.
Feedback Information. We may also collect feedback and ratings you provide relating to our services or
products. We use this information to communicate with you, to conduct market research, inform our marketing
and advertising activities and improve and grow our business.
Other Information
Humanoid Entities: We may receive personal information from other companies and brands owned or controlled
by Humanoid, and other companies owned by or under common ownership as Humanoid. We use this
information to operate, maintain, and provide to you the features and functionality of the Service.
Other Users or Individuals who Interact with our Services: We may receive your information from other users
or other individuals who interact with our Services. For example, if you engage in one of our communications
hosted on third-party platforms, we will be able to see any public communications made within that platform. We
use this information to operate, maintain, and provide to you the features and functionality of the Service.
Social Media: When an individual interacts with our Services through various social media networks, such as
when someone “Likes” us on Facebook or follows us or shares our content on Google, Facebook, Instagram,
TikTok, Pinterest, LinkedIn, Discord, or other social networks, we may receive some information about individuals
that they permit the social network to share with third parties. The data we receive is dependent upon an
individual’s privacy settings with the social network, and may include [your profile information, profile picture,
gender, username, user ID associated with your social media account, age range, language, country, and any
other information you permit the social network to share with third parties]. Individuals should always review and,
if necessary, adjust their privacy settings on third-party websites and social media networks and services before
sharing information and/or linking or connecting them to other services. We use this information to operate,
maintain, and provide to you the features and functionality of the Service, as well as to communicate directly with
you, such as to send you email messages about products and services that may be of interest to you.
− Service Providers: Our service providers that perform services solely on our behalf, such as payment
processors, collect personal information and often share some or all of this information with us. The information
may include contact information, demographic information, payment information, information about your
communications and related activities, and information about your orders. We may use this information to
administer and facilitate our services, your orders, and our marketing activities.
Business Partners: We may receive your information from our business partners, such as companies that offer
their products and/or services on our Services. We may use this information to administer and facilitate our
services, your orders, and our marketing activities.
Information we receive from authentication services you connect to our Service: We may offer Face ID,
Touch ID or fingerprint authentication as a log-in method if you access the Service through an Apple or Android
device equipped with authentication technology. We are only notified as to whether the authentication was
successful and cannot access the data associated with the enrolled fingerprint. For more details, please refer to
the fingerprint security guides offered by your device provider.
Other Sources
Information the computer, tablet, smartphone or other device you use, such as your IP address, browser
type, Internet service provider, device type/model/manufacturer, operating system, date and time stamp, and a
unique ID that allows us to uniquely identify your browser, mobile device, or your account (including, for example,
a persistent device identifier or an Ad ID), and other such information. We may also work with third-party partners
to employ technologies, including the application of statistical modeling tools, which permit us to recognize and
contact you across multiple devices.
Information about the way you access and use our services, for example, the site from which you came and
the site to which you are going when you leave our services, how frequently you access the Service, whether you
open emails or click the links contained in emails, whether you access the services from multiple devices, and
other browsing behavior and actions you take on the Sites.
Information about how you use the Service, such as the pages you visit, the links you click, the ads you view
and click on, videos you watch, and other similar actions. We may also use third-party tools to collect information
you provide to us or information about how you use the Service and may record your mouse movements,
scrolling, clicks and keystroke activity on the Service and other browsing, search or purchasing behavior. These
tools may also record information you enter when you interact with our Service or engage in chat features through
our Service.
Information about your location, such as general geographic location that we or our third-party providers may
derive from your IP address.
Analytics information. We may collect analytics data or use third-party analytics tools such as Google Analytics
to help us measure traffic and usage trends for the services and to understand more about the demographics of
our users. You can learn more about Google’s practices at http://www.google.com/policies/privacy/partners and
view its opt-out options at https://tools.google.com/dlpage/gaoptout.
All of the information collected automatically through these tools allows us to improve your customer experience. For
example, we may use this information to enhance and personalize your user experience, to monitor and improve our Sites
and Services, and to improve the effectiveness of our Service, offers, advertising, communications and customer service.
We may also use this information the data collected through tracking technologies to: (a) remember information so that
you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content
and information, including targeted content and advertising; (c) identify you across multiple devices; (d) provide and
monitor the effectiveness of our services; (e) monitor aggregate metrics such as total number of visitors, traffic, usage,
and demographic patterns on our website; (f) diagnose or fix technology problems; and (g) otherwise to plan for and
enhance our services.
If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you
when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your
browser to automatically reject cookies; however, doing so may negatively impact your experience using the services, as
some features and services may not work properly. You may also set your email options to prevent the automatic
downloading of images that may contain technologies that would allow us to know whether you have accessed our email
and performed certain functions with it.
We and our third-party partners may also use cookies and tracking technologies for advertising purposes. For more
information about tracking technologies, please see Third-Party Data Collection and Online Advertising below.
Additional Uses of Personal Information
We may use personal information we collect to:
Terms of Service, to resolve disputes, to carry out our obligations and enforce our rights, and to
protect our business interests and the interests and rights of third parties;
III. OUR DISCLOSURE OF PERSONAL INFORMATION
We may also share, transmit, disclose, grant access to, make available, and provide personal information with and to third
parties, as follows:
Humanoid Entities: We may share personal information with other companies owned or controlled by Humanoid,
and other companies owned by or under common ownership as Humanoid, which also includes our subsidiaries
(i.e., any organization we own or control) or our ultimate holding company (i.e., any organization that owns or
controls us) and any subsidiaries it owns, particularly when we collaborate in providing the Services.
Marketing Providers: We coordinate and share personal information with our marketing providers in order to
communicate with individuals about the Services we make available.
Customer Service and Communication Providers: We share personal information with third parties who assist
us in providing our customer services and facilitating our communications with individuals that submit inquiries.
Other Service Providers: In addition to the third parties identified above, we engage other third-party service
providers that perform business or operational services for us or on our behalf, such as website hosting,
infrastructure provisioning, IT services, analytics services, payment processing services, and administrative
services.
Other Users: If you participate in any of our online communities or purchase goods or services on our Services,
we may disclose your public profile information to other online community members, as well as any other
information you choose to provide or make public.
Ad Networks and Advertising Partners: We work with third-party ad networks and advertising partners to
deliver advertising and personalized content on our Services, on other websites and services, and across other
devices. These parties may collect information directly from a browser or device when an individual visits our
Services through cookies or other data collection technologies. This information is used to provide and inform
targeted advertising, as well as to provide advertising-related services such as reporting, attribution, analytics and
market research. Please see the Third-Party Data Collection and Online Advertising section.
Business Partners: From time to time, we may share personal information with our business partners or we may
allow our business partners to collect your personal information. Our business partners will use your information
for their own business and commercial purposes, including to send you any information about their products or
services that we believe will be of interest to you.
Business Transaction or Reorganization: We may take part in or be involved with a corporate business
transaction, such as a merger, acquisition, joint venture, or financing or sale of company assets. We may disclose
personal information to a third party during negotiation of, in connection with or as an asset in such a corporate
business transaction. Personal information may also be disclosed in the event of insolvency, bankruptcy or
receivership.
Legal Obligations and Rights: We may disclose personal information to third parties, such as legal advisors and
law enforcement:
−
o in connection with the establishment, exercise, or defense of legal claims;
o to comply with laws or to respond to lawful requests and legal process;
o to protect our rights and property and the rights and property of others, including to enforce our
agreements and policies;
o to detect, suppress, or prevent fraud;
o to protect the health and safety of us and others; or
o as otherwise required by applicable law.
With Your Consent: We may disclose personal information about an individual to certain other third parties or
publicly with their consent or direction. For example, with an individual’s consent or direction we may post their
testimonial on our Sites or service-related publications.
IV. THIRD-PARTY DATA COLLECTION AND ONLINE ADVERTISING
We may participate in interest-based advertising and use third party advertising companies to serve you targeted
advertisements based on your browsing history. We permit third party online advertising networks, social media
companies and other third-party services, to collect information about your use of our online services over time so that
they may play or display ads on our Services, on other websites or services you may use, and on other devices you may
use. Typically, though not always, the information used for interest-based advertising is collected through tracking
technologies, such as cookies, web beacons, embedded scripts, location-identifying technologies, and similar technology,
which recognize the device you are using and collect information, including click stream information, browser type, time
and date you visited the Sites, AdID, precise geolocation and other information. We may share a common account
identifier (such as a hashed email address or user ID) with our third-party advertising partners to help identify you across
devices. We and our third-party partners use this information to make the advertisements you see online more relevant to
your interests, as well as to provide advertising-related services such as reporting, attribution, analytics and market
research. We may also use services provided by third parties (such as social media platforms) to serve targeted ads to
you and others on such platforms. We may do this by providing a hashed version of your email address or other
information to the platform provider.
We may engage in the following:
Social Media Platforms. We may display targeted advertising to you through social media platforms, such as
Facebook, Instagram, LinkedIn, TikTok, Pinterest, Discord, and other social media forums. These companies
have interest-based advertising programs that allow us to direct advertisements to users who have shown interest
in our services while those users are on the social media platform, or to groups of other users who share similar
traits, such as likely commercial interests and demographics. We may share a unique identifier, such as a user ID
or hashed email address, with these platform providers or they may collect information from our website visitors
through a first-party pixel, in order to direct targeted advertising to you or to a custom audience on the social
media platform. These advertisements are governed by the privacy policies of those social media companies that
provide them. If you do not want to receive targeted ads on your social networks, you may be able to adjust your
advertising preferences through your settings on those networks.
Third Party Partners. We work with a variety of third-party partners to provide advertising services. For example,
we use Google Analytics to recognize you and link the devices you use when you visit our Services on your
browser or mobile device, log in to your account on our Services, or otherwise engage with us. We share a
unique identifier, like a user ID or hashed email address, with Google to facilitate the service. Google Analytics
allows us to better understand how our users interact with our Services and to tailor our advertisements and
content to you. For information on how Google Analytics collects and processes data, as well as how you can
control information sent to Google, review Google's website, “How Google uses data when you use our partners’
sites or apps” located at www.google.com/policies/privacy/partners/. You can learn about Google Analytics’
currently available opt-outs, including the Google Analytics Browser Ad-On
here: https://tools.google.com/dlpage/gaoptout/.
We may also utilize certain forms of display advertising and other advanced features through Google Analytics.
These features enable us to use first-party cookies (such as the Google Analytics cookie) and third-party cookies
(such as the DoubleClick advertising cookie) or other third-party cookies together to inform, optimize, and display
ads based on your past visits to the Services. You may control your advertising preferences or opt-out of certain
Google advertising products by visiting the Google Ads Preferences Manager, currently available
at https://google.com/ads/preferences, or by visiting NAI’s online resources
at http://www.networkadvertising.org/choices.
For more information about these practices and your choices regarding cookies, please see the Control Over Your
Information section below.
V. BIOMETRIC INFORMATION
For certain App features, we may ask your permission to collect your Biometric Information. For example, when you use
our AR Filter, we may use your camera to look at and measure multiple data points on your face. We use this information
to place AR skinwear on your face in a realistic position and scale.
Humanoid will not collect, use, or store your biometric information without your consent. We do not store your Biometric
Information and we only collect or use your biometric information while you are using the AR Filter. We do not share your
Biometric Information with any third parties.
You may deny our request to collect your Biometric Information, but this may limit your ability to use the AR Filter and
other related features. For more information on how to withdraw your permission for us to process your Biometric
Information or access your device camera, please see the Control Over Your Information section below.
VI. CONTROL OVER YOUR INFORMATION
You may control your information in the following ways:
Access to Your Device Information. You may control the Services’ access to your device information through
your “Settings” app on your device. For instance, you can withdraw permission for the Services to access your
network devices and geolocation and to integrate with your other applications.
Email Communications Preferences. You can stop receiving promotional email communications from us by
clicking on the “unsubscribe” link provided in such communications. You may not opt-out of service-related
communications (e.g., account verification, transactional communications, changes/updates to features of the
Services, technical and security notices).
Push Notifications. You can stop receiving push notifications from us by changing your preferences in the iOS or
Android notifications settings menu.
SMS Text Messaging. You may opt-out of receiving promotional SMS text messages at any time. Please note
that unsubscribing from promotional text messages will not prevent you from SMS texts from Humanoid directly
relating to your use of the Services, such as for account login (e.g., we may send you a security verification code).
To unsubscribe from promotional SMS texts, you can reply STOP to any one of our promotional text messages.
For more information, see our Terms of Service.
Modifying or Deleting Your Information. If you have any questions about reviewing, modifying, or deleting your
information, you can contact us directly at legal@wearehumanoid.com. We may not be able to modify or delete
your information in all circumstances. In addition, you may delete your App account through the account profile
settings of the App.
Revoking Your Consent to Biometric Information Collection. You may revoke your consent to allow
Humanoid to process your Biometric Information at any time by withdrawing the Services’ access to your device
information through your “Settings” app on your device. Cookies. If you would prefer not to accept cookies, most
browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets
you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject
cookies; however, doing so may negatively impact your experience using the services, as some features and
services may not work properly. You may also set your email options to prevent the automatic downloading of
images that may contain technologies that would allow us to know whether you have accessed our email and
performed certain functions with it.
− Online Ads: To learn more about interest-based advertising and how you may be able to opt-out of some of this
advertising, you may wish to visit the Digital Advertising Alliance’s (DAA) resources and/or the Network
Advertising Initiative’s (NAI) online resources, at www.aboutads.info/choices or
http://www.networkadvertising.org/choices/. You may also be able to limit interest-based advertising through the
settings menu on your mobile device by selecting “limit ad tracking” (iOS) or “opt-out of interest-based ads”
(Android). You may also be able to opt-out of some — but not all — interest-based advertising served by mobile
ad networks by visiting http://youradchoices.com/appchoices and downloading the mobile AppChoices app.
Please note that when you opt out of receiving interest-based advertisements, this does not mean you will no
longer see advertisements from us or on our online services. It means that the online ads that you do see from
DAA program participants should not be based on your interests. We are not responsible for the effectiveness of,
or compliance with, any third-parties’ opt-out options or programs or the accuracy of their statements regarding
their programs. In addition, third parties may still use cookies to collect information about your use of our online
services, including for analytics and fraud prevention as well as any other purpose permitted under the DAA’s
Principles.
VII. CHILDREN’S PERSONAL INFORMATION
Our Services are not directed to, and we do not intend to, or knowingly, collect or solicit personal information from children
under the age of 16. If an individual is under the age of 16, they should not use our Services or otherwise provide us with
any personal information either directly or by other means. If a child under the age of 16 has provided personal
information to us, we encourage the child’s parent or guardian to contact us to request that we remove the personal
information from our systems. If we learn that any personal information we collect has been provided by a child under the
age of 16, we will promptly delete that personal information.
VIII. LINKS TO THIRD-PARTY WEBSITES OR SERVICES
Our Services may include links to third-party websites, plug-ins and applications. Except where we post, link to or
expressly adopt or refer to this Privacy Notice, this Privacy Notice does not apply to, and we are not responsible for, any
personal information practices of third-party websites and online services or the practices of other third parties. To learn
about the personal information practices of third parties, please visit their respective privacy notices.
IX. UPDATES TO THIS PRIVACY NOTICE
We may update this Privacy Notice from time to time. When we make changes to this Privacy Notice, we will change the
date at the beginning of this Privacy Notice. If we make material changes to this Privacy Notice, we will notify individuals
by email to their registered email address, by prominent posting on our Services, or through other appropriate
communication channels. All changes shall be effective from the date of publication unless otherwise provided.
X. CONTACT US
If you have any questions or requests in connection with this Privacy Notice or other privacy-related matters, please send
an email to legal@wearehumanoid.com.